Apartment Community Operators (Aco Management) is a midwest regional company providing property management and consulting services for owners, lenders and developers of apartment communities. Aco Management was established in 2016 when its founder John C. Bailey was called upon to operate a local property for a St. Louis bank. Upon stabilizing that property and turning it into a profitable apartment community, the word spread about John and his Aco team. Today John and Talia Bailey, with a combined 20 years of industry experience, have refined their processes to streamline their management approach. By listening to what is most important to stakeholders, turning out the best move-in ready unit and cutting work order response time in half, the Aco Team effectively manages and exceeds expectations. John and Talia’s core principles of holding oneself accountable, providing the utmost care and always striving to outperform oneself and the competition are what make up the values and culture of Aco.
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Why people choose us
Our reputation for honesty and integrity, coupled with great results means we are the top choice to operate within our market.
When you hire us to operate your community, you will become part of a highly trained team of operators who live and breath your portfolio. Our team will maximize your returns and ease your mind.
Our Company now has over 30 years of combined industry experience. Our teams live locally, fortifying relationships with local stakeholders improving the communities in which they serve.
Our core values of Accountability, Care and Out-performing ourselves and the competition creates a positive "Can-Do" culture.
The Aco Team
John is a Certified Apartment Manager and Owner / President of ACo, working within the real estate industry for almost 20 years. He began his career starting out as a grounds keeper in his family’s property management company and after renting an apartment his first day as a leasing agent, John discovered a knack for interacting with people; later excelling where he became known as a “turn around” specialist. John was instrumental in streamlining three separate software programs into Yardi Voyager as well as recruiting the industry’s best and brightest to work within his family’s company. Later he became a licensed real estate agent in Missouri; earning such awards as Top Closer June 2013 and Rookie of the Year 2013. In 2016, John was contacted about a receivership opportunity and thus Aco was established. John is a member of numerous associations and boards. He enjoys volunteering his time with Habitat for Humanity, All Hands Volunteers and St Jude Hospital. John lives in O’Fallon, Illinois with his beloved wife, two boys and their dog.
Mike Ballard is a partner at Ascent Multifamily Accounting and has worked in the real estate and accounting industries for almost 30 years. Early in Mike’s career, he worked in the Information Systems Consulting group for Laventhol & Horwath, CPAs. After Laventhol, he joined McGladrey & Pullen before starting his own consulting firm. At Ascent, Mike leads the firm’s consulting practice, where he advises clients on using tax credits and deductions to improve returns on their projects. He has helped clients secure Section 45L Energy Tax Credits, New Markets Tax Credits and other types of tax credits. Mike was a founding member of the board of the Lied Institute for Real Estate Studies at University of Nevada, Las Vegas and also helped with the formation of the local National Association of Industrial and Office Properties (NAIOP) and Construction Financial Management Association chapters. Mike has recently come aboard Aco Management to assist with back office accounting and is a valuable addition.
Star is a veteran of the United States Army. After being honorably discharged and raising a family, she went to work for the Hilton Hotel family. During her successful tenure there, Star was awarded Employee of the Month twice, Employee of the Quarter and Employee of the Year for 2009. Today Star excels at leasing and housekeeping for ACo. Her personality is infectious and her work ethic is second to none.
What We Value
Our mission: build strong relationships with every stakeholder while growing within the Multifamily Industry, providing an enriching community experience for everyone.
At Aco Management, we value three main principles;
Be honest with our stakeholders and responsible for our actions. Admit when we are wrong or if we do not know something. Expect honesty and responsibility from our stakeholders and provide them with the proper knowledge and tools needed to succeed.
To respect ourselves by practicing discipline with our impulses and humility with our own expectations. Respect our stakeholders by training ourselves to listen to their needs and learn how to prioritize goals so that we may accomplish what is important and not accomplish what is unimportant.
Continually outperform ourselves by never being satisfied with the status quo and always look to improve our processes. Always appear and act professional and never take ourselves too seriously.